How we check every listing
A clinic appears in our directory only when we have one of two kinds of public evidence that it accepts the CDCP: a listing in Sun Life's CDCP Provider Search, or a statement on the clinic's own website. Each listing shows which evidence we have and the date we last checked it.
Evidence tiers
| Label on the listing | What it means |
|---|---|
| Listed in Sun Life's CDCP provider search | We found the clinic, or a provider we could match to it, in Sun Life's CDCP Provider Search when we checked. |
| States CDCP acceptance on its own website | The clinic's website says it accepts the CDCP (or RCSD in Quebec). We quote the sentence and link to the page. |
| Both | We have both kinds of evidence. |
| Verified (not yet used) | Reserved for listings confirmed directly with the clinic by phone or email. No listing carries it yet. |
A provider matched to a clinic by name alone doesn't count as evidence. Clinics with no evidence are not published.
Badges and details
- Badges such as "Accepting new patients", "Same-day / emergency", "Free parking" or "Financing available" come from the clinic's own website. We record the supporting sentence and show it on the clinic page.
- If the supporting page isn't on the clinic's own website, we don't show the badge.
- "Accepting new CDCP patients" comes from Sun Life's provider search.
- We don't show "direct billing to Sun Life" as a feature: every provider who treats CDCP patients must bill Sun Life directly, so it isn't something that sets one clinic apart.
- "Insurance accepted" means the clinic bills private insurers directly. It has nothing to do with the CDCP itself.
- "No extra fees above CDCP rates" appears only when we have an explicit statement that the clinic doesn't charge more. We never assume it.
- A blank means "not stated". We leave missing details out rather than guess.
Map locations
Where we have a reliable address location, we show a pin. Where we only know the clinic's general area, we show a shaded circle instead of a precise pin and say so. If a location is known to be wrong, we hide the map for that clinic until it's fixed. A clinic is never left out of the list because of its map location.
Ratings
We don't display ratings unless they come from an official, licensed source with attribution. We never estimate or hand-enter ratings, and ratings never decide whether a clinic is listed.
How often we re-check
- We aim to re-check every listing at least every 90 days.
- We re-check right away when a visitor or a clinic reports a problem.
- Clinics can claim their listing and send updates at any time.
Rules change. Always confirm CDCP acceptance, your co-payment and any extra fees with the clinic when you book.